• What is National Life Insurance Co. Ltd.?
    National Life Insurance Co. Ltd. (formerly known as National Life & General Insurance Co. Ltd.) was incorporated in 1988 AD under Nepal Company Act 1964 and the Insurance Act 1968 of Nepal with prime objective to meet growing insurance requirement of the country.
  • What is life Insurance?
    Life Insurance is an agreement that guarantees payment of a stated amount of monetary benefits at the end of a specified term or on the death of the life insured. Different life policies have different features.
  • Why life insurance?
    Life Insurance is usually intended to provide mainly following benefits. For financial security in the event of death or on the inability to earn due to physical disabilities
    • To provide for old age
    • To safeguard your child's higher education
    • To get income tax benefit
  • What type of policies does the company sell?
    The company is offering various traditional with profit endowment/anticipated policies like Jeevan Amrit, Sabhadhik Amrit, Amrit Barsha etc. It is also offering term policies, pension plans, micro insurance products etc.
  • How can I buy life insurance policy?
    Please browse through our products section of our website and select a plan that suits your needs. If there is any confusion, please contact any of our Branch Office.
  • What are the eligibility criteria for life insurance?
    The eligibility criteria for each plan we provide might be different. Please visit our product link to find details. Entry age, medical conditions, source of income among others are considered for eligibility.
  • What are the necessary documents for life insurance policy?
    Completed policy proposal form, medical report and proof of date of birth are minimum required documents. The other documents may be needed depending on type of insurance, sum insured etc.
  • What is group insurance policy?
    Group policy is single Insurance policy purchased by a company for its specified staff.
  • Do I need a personal life insurance policy if I have group coverage?
    A group policy generally covers until you are employed. The cover may also be limited. After leaving company you might not have coverage. However, personal life policy assures adequate coverage regardless of your employment and may provide coverage after retirement.
  • If I take an Individual insurance in addition to the group, do I get any extra benefit?
    They are two separate covers and you can get both benefits.
  • Do I need life insurance for my child?
    There are great advantages, purchasing a policy for your child. Insurance premium increases with age. Therefore it will be beneficial to purchase an insurance policy at low premiums for a long period of time. This will prepare them for more financially secure future.
  • What is beneficiary/ nominee?
    This is a person(s)/party(ies) designated to receive life insurance or annuity proceeds upon the death of the insured. The beneficiary is named when a policy is taken out and can be changed at the request of the policy owner.
  • Do I have to select nominee\beneficiary? Whom can I select as nominee / beneficiary?
    Nomination facilitates speedy settlement of claim in event of unfortunate death of assured. Name of the nominee should be clearly mentioned in the Proposal Form. In case of any changes, please ensure to update new Nominee's Name in our records. Any close relative or any one you choose can be selected as nominee.
  • Where are offices of National Life Insurance Company Limited?
    We have offices and personal advisers (agents) all over Nepal. Please click here to find closest to your location.
  • What facilities are provided at branch offices? Can I pay premium at the branch?
    Our branch office provides service regarding premium collection, policies issue, etc. You can pay premium at any branch of the company.
  • Do I get an acknowledgement of any premiums paid?
    We provide you with a receipt of payment. We also send text message with acknowledgement of payment to all policyholders who provide us their mobile number.
  • What will happen if I stop premium payment?
    Policies lapse if premium is not paid within policy time. In such cases, policies may earn paid up value under given circimstances but shall not have other benefits like death claims etc.
  • How lapsed policy can be revived?
    For reviving lapsed policies within 3 Years of lapse date the person will have to show he is medically fit to continue the policy. He will also have to pay interest charges. The company may also demand suitable documents to ensure that policy can be revived.
  • Is there difference in purchasing policy from the company or from agent?
    No, there is not much difference. However an agent can provide after sales services to a client.
  • Can sum assured be added or deducted?
    No, sum assured cannot be changed. Howeveradditional policy can be purchased after fulfilling specified criteria.
  • What is bonus? How is it paid?
    Profit earned by insurer in the process of running insurance company is bonus. It is paid in the event of death of policy holder or maturity of policy, whichever occurs first, incase of with profit policies.
  • What is provision for lost policy?
    In case a policy is lost, you must immediately apply for duplicate copy. You will have to pay necessary charge for duplicate policy being issued. Since policy document are crucial legal agreement, it is advised that they be preserved with utmost care.
  • How do I update my personal details?
    You will have to submit an application in one of our branches with necessary details.
  • How do I make a claim?
    The policyholder should apply for maturity claim, among others, with original policy, last premium receipt, signed claim discharge voucher etc. For claim death, among others, death certificate, relationship certificate, death registration certificate etc are needed. You may contact any of our branches for full details.
  • Can a policy be changed to another?
    No, a policy once issued cannot be changed.
  • Can premium be refunded, if policy is discountinued?
    No, premium will not be refunded but if the policy had run for a minimum of two years, surrender value as specified may be received.
  • Can I take loan against policy ?
    A policyholder can receive loan against a policy which has earned surrender value. Surrender Value is calculated as per method specified by Beema Samiti.